WHAT ARE YOUR HOURS?
You can reach us Monday thru Friday 9-5 Pacific Time via email (support@leveryourbusiness.com) or phone (+1 323 848 4896).
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept VISA, MasterCard, American Express, and Discover. We also accept payments made through PayPal.
WILL SALES TAX BE CHARGED?
Sales tax will be assessed on purchases shipped to California and New York State.
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Please check out the shipping section of our website... or CHANGE to go right to it.
DO YOU SHIP TO P.O. BOXES?
We do not ship to P.O. Box address’s, no exceptions.
DO YOU SHIP INTERNATIONALLY?
Yes, we ship to any country capable of receiving mail via DHL. Please be advised that international orders can take several weeks for delivery, depending on the mail system of the receiving country. Customers are responsible for any extra duties, taxes, or shipping fees that may be charged by their specific locality. Please note, any order that is returned to WeWOOD because it is unclaimed by the customer or because the customer refuses to pay any extra fees, cannot be fully refunded but the customer will receive a store credit for the returned merchandise. For more shipping info or click here
PLEASE NOTE: Due to customs and duties, we are unable to return or exchange items outside of US and Canada.
WHAT IS YOUR RETURN/EXCHANGE POLICY OVER THE HOLIDAYS?
As a courtesy to our customers, we will be extending our exchange and return policy during the holidays. For any watch purchased before Christmas, Valentine's Day, Mother's Day, Father's Day please send an email to support@we-wood.us no later than 7 days after the holiday and we will be happy to help you.